Effective: July 6, 2026
These Terms of Service ("Terms") govern your access to and use of the RDS360 platform, apps, portals, APIs, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
RDS360 is a delivery-platform service (the "Service"). Our mailing address is 23407 Magic Mountain Pkwy #364, Santa Clarita, CA 91355. For any notices or questions about these Terms, contact us at getstarted@tryrds360.com.
By creating an account, signing up for a paid plan, or otherwise using the Service, you agree to these Terms, our Privacy Policy, and any additional terms referenced herein. If you are using the Service on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.
If you do not agree with these Terms, you must not access or use the Service.
RDS360 provides a software-as-a-service platform for restaurants, delivery service providers, and marketplaces to manage online ordering, dispatching, delivery operations, driver management, payments, and related workflows. The Service includes:
To use most Service features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for all activity that occurs under your account and must maintain the confidentiality of your credentials.
You must be at least 18 years old to create an account. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
The Service is offered on paid subscription tiers. Current pricing is available at tryrds360.com/#pricing. Subscription fees consist of a monthly platform fee plus a per-order transaction fee, both billed monthly in advance. Additional third-party service costs (payment processing, SMS, voice, mapping, notifications) are billed at cost directly to your accounts and are not marked up by RDS360.
You authorize us to charge your designated payment method for all fees. Fees are non-refundable except where required by law or expressly stated in these Terms. If a charge is declined, we may suspend your access until payment is resolved.
We may change our fees at any time upon at least 30 days' notice. Fee changes will apply to your next billing cycle after the notice period. Continued use of the Service after a fee change constitutes acceptance of the new fees.
Subscription fees are generally non-refundable. In the event of a service outage or material breach of these Terms by us, we may issue a pro-rated credit at our discretion. Refund requests must be submitted to getstarted@tryrds360.com.
You agree not to use the Service to:
You retain all right, title, and interest in the data, content, menus, orders, customer information, and other materials you or your users submit to the Service ("Your Content"). You grant us a limited, non-exclusive, royalty-free license to host, process, transmit, and display Your Content solely to provide the Service and improve its functionality.
You are responsible for the accuracy, legality, and appropriateness of Your Content and for ensuring you have all rights necessary to submit it to the Service.
The Service — including its software, design, look and feel, features, documentation, and all related intellectual property — is owned by us and is protected by copyright, trademark, and other laws. Except for the limited license granted in these Terms, no rights are granted to you.
"RDS360" and associated logos are our trademarks. You may not use them without our prior written consent.
The Service integrates with third-party services (including but not limited to payment processors, communications providers, mapping services, and delivery networks). Your use of those third-party services is governed by their own terms and privacy policies. We are not responsible for third-party services and are not a party to any agreement between you and a third party.
Each party agrees to maintain the confidentiality of the other party's non-public business information disclosed in connection with the Service, and to use such information only as necessary to perform its obligations under these Terms.
The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not warrant that the Service will meet your requirements or that its results will be accurate or reliable.
To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising from your use of the Service, even if advised of the possibility of such damages.
Our total aggregate liability under these Terms will not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim, or one hundred dollars ($100), whichever is greater.
You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any third-party right.
You may terminate your account at any time by contacting us at getstarted@tryrds360.com. We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct we deem harmful.
Upon termination, your right to access the Service will cease immediately. Sections that by their nature should survive termination (including intellectual property, warranty disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
Upon your written request within 30 days of termination, we will provide you a reasonable copy of Your Content in a standard, machine-readable format. After 30 days following termination, we may permanently delete Your Content from our systems, subject to any retention requirements imposed by applicable law.
We may modify these Terms from time to time. If we make material changes, we will provide notice via email or the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in San Diego County, California, and each party consents to personal jurisdiction and venue in those courts.
Entire agreement. These Terms, together with our Privacy Policy and any order forms or additional written agreements, constitute the entire agreement between you and us regarding the Service.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
Waiver. Our failure to enforce any provision of these Terms will not be deemed a waiver of that provision or any other right.
Notices. Notices to us must be sent to getstarted@tryrds360.com or by mail to RDS360, 23407 Magic Mountain Pkwy #364, Santa Clarita, CA 91355. Notices to you may be sent to the email address associated with your account.
Questions about these Terms? Contact us at getstarted@tryrds360.com.